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We deliver using FedEx, Royal Mail and our own fleet of delivery vehicles. We aim for, but cannot guarantee, next day delivery for all orders placed before 12:00pm.

We have three tiers of delivery charges: Free, £5.99 and £15.00. Delivery charges are calculated at checkout.

All prices quoted are exclusive of VAT.

We usually stock all items advertised on this website. In the unlikely event that we have sold out of the item you've ordered, you will be notified immediately and given the option to cancel the order or wait for the product to come back in stock.

Waxbill is a trading name of Ashburn Carpets Ltd. Our registered office is at 4 Ashburnham Rd, Richmond, Surrey, TW10 7NF and our company number is 07748801. The company and its directors have been active in the flooring industry since 2008, so you should rest assured that your order is in safe hands.

Click here for our full returns policy.